Order Cancellation

How Can I Cancel an Order?

You can cancel your order directly from the confirmation email within one hour of placing it.
If more than 60 minutes have passed, please email us at contact@sky-case.com, and we’ll assist you in finding an alternative solution.

Important:
If you choose to cancel your order after completing the payment process, any card and platform fees will be deducted from your refund. We aim to be transparent about these potential fees.

Thank you for your understanding. Feel free to reach out if you have any questions.

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I Canceled My Order by Mistake – Can I Reverse It?

If you accidentally canceled your order and still wish to receive it, the easiest way to resolve this is by placing a new order at checkout.

If you have any concerns or questions, please don't hesitate to email us at contact@sky-case.com. We're here to help!